Shipping Policy

Flat Rate Shipping (1-7 business days):

-We offer flat rate tracked shipping for $15 across Canada.

-We ship via Canada Post Expedited Parcel and this shipping takes between 1-7 business days.

-Standard tracked shipping is insured for up to $100 in the case of Canada Post non-delivery or damage. If you have any issues and need to file an insurance claim with Canada Post, please contact us.

-Additional insurance may be purchased at an additional cost to buyer. Please contact us with your completed order number if you would like to be invoiced for additional insurance charges.

-If your purchase is over $150 (after any applicable discounts), shipping is on us! You will get our Flat Rate Shipping completely free of charge! (Discount is applied automatically.) This only applies to Canadian orders at this time.

Lettermail Shipping (no delivery guarantee):

-We will ship lettermail for orders under $50 (excluding dresses). Dresses are too bulky to ship via lettermail, regardless of size, unfortunately. If you select lettermail shipping and have a dress in your cart, you will be invoiced for the remaining shipping cost of $10.

-Reminder, lettermail shipping does not come with tracking information and we cannot guarantee delivery within a specific time frame. Lettermail shipping typically takes 1-2 weeks to arrive, but moves much slower during peak seasons.

-Lettermail shipping is at the buyers' risk since no tracking information is provided. We do not complete refunds for items lost in the mail if you have selected lettermail shipping.

-If you need something by a specific date, please select tracked shipping.

Local Pick-Up:

-Local pick up is available in Waterloo, Ontario. There is no charge for local pick up, but you must arrange a time with us beforehand.

-Please ONLY select local pick up if you're local to us. Occasionally we will advise you to select local pickup if you're combining with a pending order (and have already paid appropriate shipping charges.) If you have no pending orders and your shipping address is not local, you will be invoiced for the shipping cost.

-If you are not local, but plan to have a friend or relative pick up locally, please  send us a message to avoid being invoiced for shipping charges.

-If you are in Port Elgin or Southampton, Ontario, my mother-in-law has graciously offered to be a local pick up location! Orders will be transported to Southampton every 1-2 months. If you need your order sooner, please pay to have your order shipped as we cannot guarantee transport times.

Upgraded Shipping (1-2 Business Days):

-We use Canada Post XpressPost for our upgraded shipping. You may select the XpressPost upgraded shipping for $25 at checkout.

-Canada Post timelines are 1-2 business days for XpressPost delivery.

-If you are over the $150 threshold and wish to upgrade your shipping to XpressPost, you will be charged only $10 for the upgrade (since we cover $15 in our FREE Flat Rate Shipping over $150!)

Shipping to the United States:

-We are excited to announce that we now ship to the US!

-We offer a flat rate tracked package at $15.

-Any additional import fees/taxes will be the buyers' responsibility if applicable.

-Unfortunately, US orders are not applicable for free shipping over $150.

International Shipping:

-Unfortunately, we do not offer international shipping at this time.